Before posting a ticket :
If you are a registered user and your program does not work, please read carefully the message sent with your registration key. The solution is here.
Vista users : if the program runs heraticaly, comparison function is not processed, the run function generates an exception error..You are runnuning the application without administative rights. X-Backup needs to Run as administrator (even with administrator user account). Read the help file Note for Windows 2000 and Vista users chapter.
Common errors :
Scheduling backup with a mapped network drive: a mapped network drive is a network drive recognized by a disk letter (e.g. F:). You can synchronize a mapped drive, but it is recommended to define a network drive through the UNC path notation (e.g. \\Comptuert\folder\...). To pick the UNC path, select it from My Network Places > Entire Network > Microsoft Windows Network > Domain name > Computer. The main reason is that mapped drives are not available when the user is not logged on. So if you schedule a script using a mapped drive it will be ignored.
